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IMS – Terms & Conditions

Last Updated: 04/08/2026 These Terms and Conditions (“Terms”) govern your access to and use of services provided by Integrated Marketing Solutions (“IMS”, “we”, “us”, or “our”). By purchasing, subscribing to, or using any IMS services, including software, consulting, automation, or AI solutions, you (“Client”, “you”, “your”) agree to be bound by these Terms. These Terms, together with any Order Form, Proposal, Subscription Agreement, or Statement of Work (“SOW”), constitute the full agreement (“Agreement”).

1. SERVICES PROVIDED

IMS provides a combination of:

  • Marketing automation software (including but not limited to platforms such as Referrizer)
  • AI-powered communication systems (SMS, email, voice agents)
  • CRM implementation and optimization
  • Lead generation and conversion systems
  • Consulting, strategy, and custom automation development

Services may include third-party platforms, integrations, and tools.

2. LICENSE & USE OF SERVICES

Subject to payment and compliance:

  • IMS grants a limited, non-exclusive, non-transferable license to use provided systems
  • Access is for internal business use only
  • You may not resell, sublicense, or redistribute services without written approval

Similar to Referrizer’s model, the platform and tools remain owned by the provider and are licensed—not sold .

3. CLIENT RESPONSIBILITIES

You agree to:

  • Provide accurate business and customer data
  • Maintain compliance with:
    • CAN-SPAM
    • TCPA / A2P 10DLC regulations
    • GDPR (if applicable)
  • Obtain proper consent before:
    • Sending SMS or email campaigns
    • Using AI voice or automated outreach

You are fully responsible for how your data and campaigns are used.

4. ACCEPTABLE USE

You may NOT:

  • Send spam or unsolicited messages
  • Use AI agents for deceptive, illegal, or fraudulent activity
  • Reverse engineer or copy IMS systems
  • Interfere with system performance or security

These restrictions mirror industry-standard SaaS protections . 

5. THIRD-PARTY TOOLS & INTEGRATIONS

IMS integrates with third-party platforms including but not limited to:

  • CRM systems
  • Email/SMS providers
  • AI voice and communication platforms
  • Payment processors

IMS:

  • Does not control these platforms
  • Is not liable for outages, policy changes, or restrictions
  • Cannot guarantee continued access if third-party providers change terms

(This follows standard SaaS liability structure)

6. AI & AUTOMATION DISCLAIMER

Client acknowledges:

  • AI systems are probabilistic and not guaranteed
  • Results depend on:
    • Data quality
    • Offer strength
    • Market conditions
    • Execution

IMS does not guarantee:

  • Lead volume
  • Conversion rates
  • Revenue outcomes

Referrizer uses similar disclaimers that results are not guaranteed .

7. DATA & PRIVACY

  • Client owns all customer data (“Client Data”)
  • IMS may process data to deliver services
  • IMS will take reasonable measures to protect data

Client is responsible for:

  • Data consent
  • Legal compliance
  • Privacy disclosures

IMS is not liable for third-party data breaches or misuse beyond its control.

8. PAYMENT TERMS

  • Fees are defined in your Agreement or Order Form
  • Payments are:
    • Monthly, upfront, or project-based
  • Late payments may result in:
    • Suspension of services
    • Loss of access to systems or phone numbers

9. PHONE NUMBERS, SMS & A2P COMPLIANCE

If IMS provides phone numbers or messaging services:

  • IMS or its provider may retain ownership of numbers
  • Numbers may be revoked if:
    • Payments lapse
    • Terms are violated
    • Compliance issues arise

(This is aligned with telecom practices outlined in Referrizer terms)

10. INTELLECTUAL PROPERTY

IMS retains ownership of:

  • Systems
  • Automations
  • AI workflows
  • Campaign frameworks

Client retains ownership of:

  • Brand assets
  • Customer data
  • Proprietary business content

Custom-built solutions may be licensed unless otherwise stated.

11. TERM & TERMINATION

  • Agreements run for the agreed term (monthly or fixed)
  • Either party may terminate with written notice (per contract terms)

IMS may suspend or terminate immediately if:

  • Terms are violated
  • Fraud or misuse is detected
  • Payment is not received

12. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

IMS shall NOT be liable for:

  • Lost revenue or profits
  • Data loss
  • Business interruption
  • Indirect or consequential damages

Total liability is limited to:

👉 Amount paid to IMS in the previous 30 days

(This mirrors standard SaaS liability limits)

13. NO WARRANTIES

Services are provided:

👉 “AS IS” and “AS AVAILABLE”

IMS does not guarantee:

  • System uptime
  • Error-free performance
  • Specific business results

14. INDEMNIFICATION

Client agrees to indemnify IMS against claims arising from:

  • Illegal marketing practices
  • Spam or TCPA violations
  • Misuse of AI systems
  • Unauthorized use of customer data

15. MODIFICATIONS

IMS may update these Terms at any time.

Continued use of services = acceptance of updated Terms.

16. GOVERNING LAW

These Terms shall be governed by:

👉 [Insert jurisdiction – recommend: California or Texas or Mexico depending on structure]

17. CONTACT INFORMATION

Integrated Marketing Solutions (IMS)
Website: https://www.imsol.io
Email: hello@imsol.io
Phone: 424-383-8507